Do I get a bill for my services from TeleData Pros?
No, you still will receive your bill from the carrier who provides your company with service.
Who do I call for service or billing issues?
Of course, you can always call the carrier go through the menu put on hold. Or you can call TeleData Pros and we will handle everything for you. We are a one stop company who service all your needs.
Can I decide on what company I want service with, or does TeleData Pros decide?
TeleData Pros has partnerships with multiple carriers listed on our website, so we will provide you with multiple quotes. We will give you our recommendations, but you, the customer always make your own decisions on who you want service with.
What is the real advantage of working with TeleData Pros over the sales rep from the carrier?
There are actually a few advantages in becoming a TeleData Pros customer over working with a direct sales rep from a carrier.
We are independent from the carrier
We are independent from the carrier, so our loyalty is ALWAYS to YOU, the customer. TeleData Pros, has one and only one directive. The customer always comes first! TeleData Pros will not work with or do business with any individuals or companies that do not share that same philosophy.
TeleData Pros has no quota, whereas the direct rep. does.
TeleData Pros has no quota, whereas the direct rep. does. We have access to the top techs and engineers of the carriers and get any service or billing issues resolved quickly. YOU, the customer have 24/7 access to our service dept. Every call is answered live or we will get back to you in 30 minutes or less.
We will get you the lowest cost for your services.
We will get you the lowest cost for your services. We will NEVER be higher than the carrier direct sales rep.
The carrier works for us.
The carrier works for us. TELEDATA PROS works for you. Along with Integrity, Loyalty and Experience, that’s what sets us apart from the carrier and other agents.